XinMao, as the expert and leader of China's high-end liquid(beverage) packaging machinery, is dedicated to providing competitive comprehensive solutions and services and creating maximum value for customers.
OUR EXPERIENCE
Today, XinMao has been developed to hold two major R&D and manufacturing factories covering an area of more than 150,000 m2 which is the largest liquid (beverage) packaging machinery R&D and manufacturing base in China. The headquarters is located in China National Economic and Technical Development Zone---Zhangjiagang Economic Development Zone, near Wuxi Shuofang International Airport, Shanghai Hongqiao International Airport, Shanghai Pudong International Airport and Hangzhou Xiaoshan International Airport. The traffic is very convenient.
XinMao business covers four major fields: beverage, wine, condiment and household & personal care products. Up to now, Newamstar has supplied excellent equipment and perfect service for lots of domestic and international famous liquid(beverage) factories as Coca Cola, Pepsi Cola, Danone, Nestle, Wahaha, Master Kong, Suntory, Dali, Zhongfu, Suntory, President, Yinlu, C’estbon, Ganten, Coconut Palm, Aoke, Jiajia, etc. Also, Newamstar’s products have been exported more than 70 countries and region as Europe, Southeast Asia, Middle East, America and Affric, etc.
OUR CHALLENGE
Enterprise mission To help customers build an ideal factory to help employees achieve the dream of life Enterprise vision Global leader in liquid packaging solutions provider Values Integrity is responsible for the pursuit of excellence, achievement customers, collaboration and win-win, respect for the system Management idea Innovation driven development of quality to win the market Administration idea Talk about goals, responsibilities, rules, talk about the contribution Data standardization, standardization, systematization
CUSTOMER CARE
Adhering to the "Help customers build the ideal factory" of the enterprise mission, with efficient response speed, professional technical level and caring service attitude, to create "exceed customer expectations, beyond the industry standard" differentiation service, each service can help customers improve value. Service concept All for customers, to help customers improve production efficiency. Service target Through standardization, difference, the value of the service to reduce customer use and production costs, improve customer profitability and product value, XinMao service brand competitive power to create, leading the industry trend. Quick response Service Engineer 24 hours standby; 2 hours after receiving customer demand response, the province and the surrounding provinces 24 hours, 48 hours to reach the scene of the other provinces. Active inspection Engineers arrive at the customer's factory regularly to check the equipment, master the operation of the equipment, and help customers design solutions.
THE LOVE FOR A IDEA
XinMao commitment to provide comprehensive technical staff training programs for customers, through training to ensure the correct operation of the personnel at the scene, to improve the maintenance quality and ability of handling faults and minimize downtime, improve the working efficiency of the equipment. Our training services include: Online and on-site training Personalized technical training Assessment and solution